Privacy Policy

1. Information We Collect

When you contact us through the website enquiry form, online chat, or by phone, we may collect the following information:

• The name and phone number you actively provide;
• The company name, service of interest and description of your needs that you voluntarily provide;
• The enquiry record generated after you check the box to give your consent.

We do not collect the above information unless you actively enter it and give your consent.

2. How We Use This Information

• To arrange for an advisor to contact you and respond to your enquiries regarding tax, business registration and related matters;
• To keep a record of the service process, so we can follow up and hand over internally;
• To send you service information related to your enquiry, where you have expressly agreed.

We do not use your personal information for purposes unrelated to your enquiry, and we do not sell or rent your personal information to unrelated third parties.

3. Storage and Protection of Information

We take reasonable technical and organizational measures to protect your personal information — including access controls and encryption in transit — to prevent unauthorized access, disclosure, alteration or destruction. Sensitive information such as phone numbers is masked where necessary in our internal records and logs.

4. Your Rights

You have the right to:

• Ask whether we hold personal information about you, and what it contains;
• Request that inaccurate personal information be corrected;
• Request that your personal information be deleted (except where laws or regulations provide otherwise);
• Withdraw a consent you previously gave — after which we will no longer contact you on the basis of that consent.

To exercise any of these rights, please contact us using the details at the bottom of this page. We will handle your request within a reasonable time.

5. Cookies and Similar Technologies

The website may use necessary technical means (such as browser local storage) to keep basic functions working — for example, remembering your filter preferences on knowledge-base pages. These technologies are not used for cross-site tracking and do not, on their own, identify your real identity.

6. Updates to This Policy

We may update this policy in response to changes in laws and regulations or to our business, and will note the latest revision date on this page. We recommend reviewing the latest version of this page before submitting an enquiry.

7. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of the rights above, you can reach us at:

• Phone: +86-400-998-6509
• WeChat: Lightyear_666
• Address: 22F, Wulin Times Business Center, Chaohui, Gongshu District, Hangzhou, Zhejiang